Jobs

Bank Support Worker

Employer: Look Ahead Care Support and Housing
Close date: Wednesday 21/10/2020

Look Ahead Care Support and Housing are recruiting Bank Support Workers to join their Young People and Adult services across Kent.  The services are based in Dover, Folkestone & Hythe, Ashford, Maidstone, Tonbridge & Malling, Tunbridge Wells, Sevenoaks, Swale, Gravesend and Dartford.   Please note that this role is working a zero hour contract. Look Ahead is a specialist housing association and provider of tailor-made care, support and accommodation services. They support thousands of people across London and the South East with a diverse range of needs, helping them to make individual choices, achieve goals and take control of their own lives. Key Responsibilities - Working proactively with other members of the team to handle the service caseload and administrative responsibilities - Building supportive, trusting relationships with customers - Conducting key work sessions that are innovative and engaging in order to achieve Support Plan goals - Ensuring ongoing assessment and management of risks associated with customers within an attitude of ‘positive risk taking’ - Proactively manage risk and safety both in and outside of their physical living environment - Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation - Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards - Report any observations relating to customers welfare - Develop and maintain links with all key agencies and service providers in the local area to provide a range of engagement opportunities for customers in the community - Enable customers to make full use of community facilities by providing support as directed - Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities - Empower customers to ensure they receive the service and benefits they are entitled to - Engage in learning and development activity to increase knowledge and skills - Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols - Adhering to all other Look Ahead’s policies and procedures - Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team - Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible - If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate - Carry out security duties to ensure the safety of the customers and premises - Monitor the CCTV throughout the shift - Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

View Job...

Housing Development Officer

Employer: Dover District Council
Close date: Sunday 25/10/2020

Dover District Council have a current vacancy for a Housing Development Officer, a full time permanent role at 37 hours per week. The social housing functions provided by East Kent Housing are being brought back under the umbrella of Dover District Council, in order to deliver a more responsive and locally focused service. To help them realise the benefits for their stake holders across the region, they are looking to recruit dynamic, skilled and high performing individuals who share their commitment to delivering excellence across the housing sector. Housing matters. You can help make the difference. The Housing Development Officer role will be expected to provide a project management role to support the delivery of a programme of DDC led Affordable Housing developments. To act as one of the council’s experts on affordable housing development. What are we looking for? • Experience of project management for the delivery of affordable housing projects. •Comprehensive knowledge of housing development and project management to support the effective delivery of affordable housing projects. •Qualified to degree level of equivalent (desirable) •Qualified to A level or equivalent (essential) •GCSE English and Maths grade C or above (essential) •Relevant Professional Qualification (desirable)

View Job...

Community Housing and Self Build Officer

Employer: Dover District Council
Close date: Sunday 25/10/2020

Dover District Council have a current vacancy for a Community Housing and Self Build Officer, a full time permanent role at 37 hours per week. The social housing functions provided by East Kent Housing are being brought back under the umbrella of Dover District Council, in order to deliver a more responsive and locally focused service. To help them realise the benefits for their stake holders across the region, they are looking to recruit dynamic, skilled and high performing individuals who share their commitment to delivering excellence across the housing sector. Housing matters. You can help make the difference. The Community Housing & Self-Build Officer role will be required to raise awareness and support the delivery of community-led and self-build housing within the Dover District. What are we looking for? • Experience of preparation of housing strategies, policies and procedures • Comprehensive knowledge of housing legislation •Qualified to degree level or equivalent (desirable) • Qualified to A level or equivalent (essential) • GCSE English and Maths grade C or above (essential) • Relevant Professional Qualification (desirable)

View Job...

Landlord Liaison Officer

Employer: Dover District Council
Close date: Friday 30/10/2020

Dover District Council have a current vacancy for a Landlord Liaison Officer, a full time permanent role at 37 hours per week. This is an exciting opportunity to join their busy Housing Needs team, providing advice, support and help to families and individuals facing problems with their housing. They help explore options so that people can find suitable, secure and good quality accommodation and an important part of their work is with landlords and agents. They are looking for an enthusiastic, self-motivated individual with a good knowledge of housing and associated legalisation. You will need to be organised and able to prioritise a complex workload. You will have excellent communication, negotiation and problem solving skills to find solutions for those facing housing problems. The ideal candidate will be qualified to GCSE level A*-C/9-4 or equivalent in 2 subjects, including Maths and English or equivalent, and have experience of working in a customer facing environment. You should be a team player, able to build excellent relationships and working partnerships both in the Council and externally. Main Duties: •The successful candidate will support the delivery of their landlord incentive scheme by engaging with private landlords, lettings agents, estate agents and other housing providers. •You will proactively identify and source competitively priced temporary and permanent accommodation and closely monitor the supply of this for Housing Options Officers. •To monitor effectively payments made to accommodation providers and support recovery of payments made to customers to prevent homelessness. •You will provide support and advice to households to secure and maintain the tenancy acquired through the scheme and will need a positive attitude and caring approach towards customers

View Job...

Customer Insight Officer

Employer: Thanet District Council
Close date: Saturday 31/10/2020

Thanet District Council have a current vacancy for a Customer Insight Officer, a full time permanent role. This is an interesting time for Thanet District Council, as their tenant and leaseholder services have just been established in house and they have a number of vacant roles within their new structure and they are looking for motivated professionals to join them on this exciting journey. Thanet DC own over 3,000 homes, have an active development programme and investment plans of over £24m in their housing stock over the coming 5 years. They aspire to be a high quality landlord, providing safe, secure and well maintained homes to their tenants and leaseholders.   They have an exciting service improvement plan, that requires further development using insight from tenants, leaseholders and front line staff. This is a great opportunity for staff to feed into, and be part of developing the service, driving forward your own improvements and to be part of something bigger.

View Job...

Customer Engagement Officer

Employer: Thanet District Council
Close date: Saturday 31/10/2020

Thanet District Council have a current vacancy for a Customer Engagement Officer, a full time permanent role based in Thanet. This is an interesting time for Thanet District Council, as their tenant and leaseholder services have just been established in house.  They have a number of vacant roles within their new structure and they are looking for motivated professionals to join them on this exciting journey.   They own over 3,000 homes, have an active development programme and investment plans of over £24m in their housing stock over the coming 5 years. They aspire to be a high quality landlord, providing safe, secure and well maintained homes to their tenants and leaseholders. They have an exciting service improvement plan, that requires further development using insight from tenants, leaseholders and front line staff. This is a great opportunity for staff to feed into, and be part of developing the service, driving forward your own improvements and to be part of something bigger.

View Job...

Housing Policy Officer

Employer: Dover District Council
Close date: Sunday 01/11/2020

Dover District Council have a current vacancy for a Housing Policy Officer, a full time permanent role at 37 hours per week. The social housing functions provided by East Kent Housing are being brought back under the umbrella of Dover District Council, in order to deliver a more responsive and locally focused service. To help them realise the benefits for their stake holders across the region, they are looking to recruit dynamic, skilled and high performing individuals who share their commitment to delivering excellence across the housing sector. Housing matters. You can help make the difference. The Housing Policy Officer is required to support the development, implementation and performance monitoring of the Council’s housing policies. What are we looking for? • Experience of preparation of housing strategies, policies and procedures • Comprehensive knowledge of housing legislation • Qualified to degree level or equivalent (desirable) • Qualified to A level or equivalent (essential) • GSCE English and Maths grade C or above (essential) • Relevant Professional Qualification (desirable)

View Job...