Jobs

Admin Assistant (Housing Systems)

Employer: Dartford Borough Council
Close date: Friday 15/03/2024

Salary: £23,152 PA Pro-Rated Location: Kent Contract: Permanent Working Pattern: Part Time Hours: 25 hours per week. Monday - Friday. Flexi-Time Available. DBS Check: Yes Reference: DBC/AAHS24 Dartford Housing Service values its staff and in return offers them the opportunity to ‘make a difference’ and go home at the end of the day with a very real feeling of accomplishment. Previous office administration experience is required for this role. You’ll be caring, enthusiastic, IT literate and exceptionally organised, looking for a challenging role in a busy environment. You will be passionate about customer service excellence and will be responsible for a range of admin duties in the Housing System & Finance team, which sits within the larger Housing Scheme & Finance Team. Reporting to the Housing Systems Team Leader, you will be primarily responsible for providing admin support to the Systems Team members but duties are not limited to the Systems Team so you may also be involved in other finance tasks within the wider Housing Scheme & Finance Team.

You must be able to demonstrate the following:

Computer literacy (including a good working knowledge of Microsoft Excel and Word); An ability to pick up and understand new software systems; The ability to discuss sensitive issues tactfully and calmly; Excellent organisational and numeracy skills; Confidence, enthusiasm, efficiency and a flexible approach; Excellent administration skills, accuracy and attention to detail; A proven ability to learn, and a willingness to utilise new ideas and different ways of working; Good customer care skills; Excellent communication skills; Team player You will be passionate about accuracy, team working, deadlines and quality standards, and will be expected to establish and maintain effective communication with both internal & external customers and colleagues in the wider housing team. Interviews will take place week commencing 18th March 2024 PREVIOUS APPLICANTS NEED NOT APPLY

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Senior Maintenance Inspector

Employer: Thanet District Council
Close date: Monday 18/03/2024

Job reference: TDC0618 Location: Thanet Area Starting Salary £36,132 per annum, with opportunity for progression to £40,862 Contract Type: Permanent, Full-Time,  Contractual hours: 37 Basis: Full time

Thanet is a great place to live and work...
Our historic seaside towns of Ramsgate, Margate and Broadstairs and surrounding villages are rich in heritage and opportunity. With 19 miles of stunning coastline, our beautiful Blue Flag beaches, the internationally renowned Turner Contemporary, and the UK’s only Royal Harbour are all just a short train ride from central London thanks to the high-speed rail link. Our proximity to the port of Dover and the Eurotunnel at Folkestone mean Europe is literally on our doorstep too.

All of this, combined with a flexible approach to how we work makes it an exciting time to join Thanet District Council. We have set our sights high. We want our residents to enjoy the highest quality services. We want to ensure that by listening to local people, working in active partnership and doing things in an innovative way, we can accelerate improvement to meet the challenges ahead.

An exciting new opportunity has arisen in the Councils’ Tenant and Leaseholder Services.  We are an effective and dynamic department and we are looking for a  Senior Maintenance Inspector to join our team.

As a key team member you will be responsible for supporting the Responsive Repair and Voids Manager in ensuring that the day to day repairs delivery, maintenance inspections, major repairs, & administration are handled appropriately and delivered in partnership with our contractors.

Main Duties:

  • Assisting the Responsive Repair and Voids Manager to work collaboratively with our partnering contractors ensuring the prescribed maintenance services are delivered in accordance with contract requirements, agreed objectives and targets.
  • To build strong and productive partnerships with internal and external stakeholders such as the housing teams and external support services.
  • To ensure repairs to our housing stock are ordered, appointed, completed and invoiced in accordance with agreed procedures, contract terms & timescales and the schedule of rates.
  • To manage a programme of pre & post inspections to ensure repairs are delivered to quality standards at the right price.

If you want to join a team that is passionate about their work, continually seeking innovative improvements to deliver the best service then we want to hear from you.

Due to the nature of the role the successful candidate will be required to undertake an Standard DBS check as part of their pre-employment checks

If you would like further information or an informal discussion about this position, please contact Adam Reid by email: adam.reid@thanet.gov.uk.

For more information and how to apply click "View Job Details" below.

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Rural Housing Enabler (Essex)

Employer: Rural Community Council of Essex (RCCE)
Close date: Monday 25/03/2024

Rural Community Council of Essex (RCCE) are recruiting. Part Time position – 21 hrs per week. £26,000 (pro rata) At RCCE, we believe that communities have the power to effect change and one of the most important areas a rural community can do this is with housing. People often find themselves priced out of the area where their support network, family or job is, and our Rural Housing Enabler Service is crucial in helping rural communities find solutions to this important issue. RCCE are delighted that with government funding, we can increase our Rural Housing Enabler Service, to help build on the excellent work already being done to bring forward more affordable rural housing in Essex. This often begins with helping communities identify their local housing needs and then supporting them to bring forward the schemes they need and want. This is an exciting time to join RCCE as we expand our team. You will work with the Senior Rural Housing Enabler to promote the service across Essex and provide advice and guidance for parishes, including helping them identify their local housing needs and support them through the process of bringing forward a development. You will produce case studies, provide administrative support to our Rural Housing Advisory Group meetings, and keep up to date with local and national policy, as well as being involved with training and network events. To be successful in the role you need to be versatile, a good communicator, who enjoys engaging with groups and individuals. Experience of, or ability to present to parish councils and groups is required, as well being able to prioritise and problem solve. The capacity to understand policies and manage and create new partnerships will help you in the role. If you have a can-do attitude with an understanding of the challenges that rural communities face and have a passion for enabling and enthusing people, then we would love to hear from you. There will be some evening and weekend working, but time off in lieu is given for this work. This post requires you to have a full driving licence and access to a car. Contact: Sarah Sapsford (Community Engagement & Services Manager) - sarah.sapsford@essexrcc.org.uk or www.essexrcc.org.uk

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Community Safety Team Leader

Employer: Town & Country Housing Group
Close date: Wednesday 27/03/2024

Salary:  £43,041

Hours of Work: 35

Contract: Permanent

Role Summary

We're looking for a Community Safety Team Leader to work as part of a team managing Community Safety Officers to provide an effective front-line response to reports of antisocial behaviour, domestic abuse, safeguarding, hate crimes and tenancy fraud. This person would support the Community Safety Manager in developing policy and good practice and to work with all staff to develop improved and consistent responses to community safety issues across TCH stock. You will also ensure that residents receiving the service, and relevant resident groups, are involved in shaping and influencing services delivered.

Role Specific Responsibilities

  • Lead, manage and motivate a team of Community Safety Officers, reporting directly to the Community Safety Manager.
  • To work effectively with other internal staff, external partners, and agencies to ensure that the delivery of excellent customer services.
  • To support other staff members who manage ASB and safeguarding cases, ensuring cases are recorded on systems provided and monitor actions and timelines.
  • To manage a small number of high-level cases, with particular focus on cases needing legal action, and supporting the team with their own legal action cases.
  • To support the Community Safety Manager to ensure that relevant TCH policy and procedures are developed to respond to external challenges facing the organisation and the needs of residents.
  • Ensure that the team are pro-active in the identification of the support needs of residents, utilising referrals to outside agencies.
  • To carry our regular and robust reviews of both live and closed cases to determine that policy and procedure is adhered to within case management.
  • To work with the Community Safety Manager to highlight any concerns about the way in which staff members are managing cases.
  • To assist in covering cases in times when staffing levels are low.
  • Promote the Community Safety Team internally and externally. Linking in with PR and engaging in community-based projects highlighting our approach to ASB, domestic abuse and safeguarding.
  • To represent TCH at agency meetings in relation to individual residents & Community Safety.
  • To organise appropriate and regular training sessions for the Community Safety Officers.
  • Support the transformation of our business, taking advantage of technological advances to meet the changing needs of our customers and drive value and efficiency.

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Housing Strategy Officer (Thanet Area)

Employer: Thanet District Council
Close date: Tuesday 02/04/2024

Starting Salary: £36,132 per annum, with opportunity for progression to £40,860 Contract Type: Permanent, Full-Time Contractual hours: 37 Basis: Full time

Thanet is a great place to live and work...
Our historic seaside towns of Ramsgate, Margate and Broadstairs and surrounding villages are rich in heritage and opportunity. With 19 miles of stunning coastline, our beautiful Blue Flag beaches, the internationally renowned Turner Contemporary, and the UK’s only Royal Harbour are all just a short train ride from central London thanks to the high-speed rail link. Our proximity to the port of Dover and the Eurotunnel at Folkestone mean Europe is literally on our doorstep too.

All of this, combined with a flexible approach to how we work makes it an exciting time to join Thanet District Council. We have set our sights high. We want our residents to enjoy the highest quality services. We want to ensure that by listening to local people, working in active partnership and doing things in an innovative way, we can accelerate improvement to meet the challenges ahead.

Job details

We’re better when we work together! And that’s not just with colleagues within the Council… Housing associations (known as registered providers, or RPs) are very much part of our wider team, striving to deliver much-needed affordable housing in the Thanet District. Though Thanet has some of the biggest aspirations in the county to try and bridge the gap between supply and demand for affordable housing, we can’t do it on our own. With your sound housing experience, related qualifications or ability to learn, your networking skills, understanding of how councils are intervening in the housing market and overcoming the challenges that new legislation presents to ambitious delivery programmes, you’ll strike the right chord with RPs and developers alike, working alongside internal and external stakeholders as we strive to build and buy our own stock, but also help RPs to invest in the Thanet District too for the betterment of our residents.

Main duties

  • You will work with housing associations, Homes England and developers to facilitate the delivery of new homes, including affordable homes across the district. You’ll also work as part of the Acquisitions project, viewing properties and negotiating purchase prices with developers
  • You will maintain effective working relationships with housing providers, discussing the barriers they face to the delivery of new homes and advise on strategies for increasing the speed of delivery involving the Council.
  • You’ll have an in-depth knowledge of the planning system and will negotiate with planning officers, developers, housing associations and Homes England to ensure that the affordable housing provision reflects the needs of the district as it is included in new developments
  • You will constantly keep across new announcements and information relating to the housing market to help us ensure the homes we are delivering are the right homes in the right places
  • You will develop bids for funding to support the activity of the housing service (such as Homes England grant, Brownfield Land Release Fund and other funding streams) - experience of working with Homes England’s IMS system would be an advantage
  • You will promote sustainable communities through the drafting of local lettings plans as necessary and consult a breadth of stakeholders on policies, strategies and projects
  • You will also ensure that official housing returns are completed accurately and on time

Tasks will include

Building the strongest rapport with RP colleagues - so that when they choose to invest they invest in opportunities within the Thanet District

Building relationships with colleagues within other Kent local authorities to understand how everyone is tackling the challenges that face the sector

Keeping across news in the housing sector

Demonstrating sound organisational and prioritisation skills to be able to respond to deadlines from government

Cultivating strong connections with internal stakeholders to comment on planning applications, to understand the nature of ‘need’ from a housing options perspective

A knowledge of acquiring properties would be an advantage

For an informal discussion about this post please contact Mark James on  01843 577290

This post requires you to have a full driving licence

Interviews will be held in the week commencing 8th April 2024

For more information and how to apply, please click "View Job Details" below.

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