Library — Consumer Standards

West-Kent-Housing-domestic-abuse-policy.pdf

Domestic abuse -resident engagement – West Kent Housing Association March 2024

PDF Document 790 KB

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TSMs-understanding-and-using-your-data-130324.pdf

Tenant Satisfaction Measures Understanding and using feedback – Housemark- March 2024

PDF Document 437 KB

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Neil-Diddams-KHG-Consumer-Stds-slides.pdf

Data Driven Approach to deliver Safety and Quality Standard – March 2024

PDF Document 104 KB

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Folkestone-and-Hythe-KHG-presentation-March-2024.pdf

Transparency, Influence & Accountability Standard March 2024

PDF Document 451 KB

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DA-Reciprocal-webinar-KHG-Consumer-Standards-Event.pdf

Kent & Medway Domestic Abuse Reciprocal Project

PDF Document 224 KB

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2024.03.TenancyStandard_KHG_NMCo.pdf

Understanding forthcoming proposed changes to the Tenancy Standard

PDF Document 844 KB

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KHG-Consumer-Standards-Roundtable-Responses.docx

KHG Consumer Standards Roundtable Responses

Word Document 15 KB

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HomeSwapper-KHG-Tenancy-standards-slides.pdf

HomeSwapper – KHG Consumer Standards Event – 2024

PDF Document 3 MB

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