Support Worker

Employer: Look Ahead Care Support and Housing
Close date: Saturday 11/07/2020

Look Ahead Care Support and Housing have a current vacancy for a Support Worker, a full time role on a fixed term contract.  The Young People’s Support Worker will work within Look Ahead’s flexible supported accommodation and floating support for Children in Care, Care Leavers and Homeless 16/17-year olds. The role manages the initial period from when a child or young person is first referred to ensuring a smooth arrival and transition to planning their exit from the service including identifying suitable long-term accommodation and managing their expectations.

This hybrid role will also work across the West Kent area flexibly providing floating support for those young people living in their own accommodation and ensure that they are enabled to develop their resilience and independence.

Key Accountabilities:

– Building open and supportive, trusting relationships with customers and creating a positive atmosphere
– Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
– Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
– Ensuring ongoing assessment and management of risks associated with customers within an attitude of ‘positive risk taking’
– Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
– Develop and maintain links with all key agencies and service providers in the local community
– Empower customers (where relevant) to ensure they receive the service and benefits they are entitled to
– Developing productive relationships with partner organisations to improve service outcomes
– Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
– Involving customers in the design, development and delivery of the service
– Adhere to Look Ahead’s Policies and Procedures
– Engage in learning and development activity to increase knowledge and skills
– Engage positively in reflective practice sessions with colleagues
– Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

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