Support Worker

Employer: Look Ahead Care Support and Housing
Close date: Tuesday 07/07/2020

Look Ahead Care Support and Housing have a current vacancy for a Support Worker, a full time permanent role to join their Tunbridge Wells service.   In this role you will be expected to provide high quality holistic support to women and children living within their refuge who may have complex needs. You will develop support plans for each resident and aid them to obtain permanent accommodation.


Key Accountabilities:


– Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
– Complete DASH Risk Assessments
– Knowledge of criminal justice system and understanding of MARAC protocols
– Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
– Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
– Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
– Develop and maintain links with all key agencies and service providers in the local community
– Empower customers to ensure they receive the service and benefits they are entitled to
– Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
– Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
– Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
– Carry out Health and Safety tasks
– Adhere to Look Ahead’s Policies and Procedures
– Engage in learning and development activity to increase knowledge and skills
– Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

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