Concierge Officer

Employer: Look Ahead Care Support and Housing
Close date: Friday 02/10/2020

Look Ahead Care Support and Housing are recruiting an Concierge Officer to join their Homelessness and Complex Needs service in Tunbridge Wells! This is a full time permanent role in which the Concierge Officer provides first contact and safeguarding to the customers during night-time hours. This includes providing a high level of customer service, recognising safeguarding concerns, identifying and reporting risks to people, report writing and providing handovers.

In addition, the Concierge Officer will be responsible for ensuring the safety and security of the building throughout times when support staff are not on site.   You will be part of an existing rota covering 4 nights on and 4 nights off between the hours of 9pm-8am working alongside another colleague.

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