Building Safety Administrator

Employer: Town & Country Housing Group
Close date: Monday 24/06/2024

Salary: £25,537

Hours of Work: 35

Contract: Permanent

Probation Period: 6 Months

Notice Period: 1 month

Role Summary

As a building safety administrator, you will provide contract administration support to the building safety and compliance contracts. This will involve providing support and coordination to ensure that compliancy is achieved. This role is based in our Tunbridge Wells office.

Role Specific Responsibilities

  • To provide a high level of administration support to the Building Safety and Compliance Team.
  • To ensure high levels of resident satisfaction with building safety services.
  • Organise fire risk assessments and associated remedial works. Work closely with the contractors to ensure all properties are 100% compliant each month.
  • Carry out effective filing and inputting of data for fire services, callouts and repairs.
  • Carry out effective filing and inputting of data for legionella contracts. This includes updating spreadsheets to ensure 100% compliancy for monthly monitoring and legionella risk assessments.
  • Ensure all insurance and bi-weekly inspections are completed for the play areas, including updating spreadsheets to ensure compliancy.
  • Ensure servicing of compliance contracts are completed, including creating and updating spreadsheets to ensure all are 100% compliant.
  • To communicate effectively with both internal and external customers, focussing on the needs of the customer and ensuring that services and methods of delivery meet their needs and expectations.
  • Actively participate in the development and promotion of a safety culture through day-to-day activities and language.
  • Organise contractor meetings, gather all relevant documents, produce a meeting agenda, produce accurate minutes from the meeting and ensure all documents are shared with the meeting members.


  • To adhere to the business equal opportunities policy and to actively promote equality of opportunity wherever possible.
  • Recognise, respect and promote the different roles and diversity of individuals.
  • To actively contribute towards achieving the businesses performance targets.
  • Contribute to our digital strategy by supporting digital engagement with our customers where relevant and promoting every opportunity to become digitally included.
  • Work in accordance with the General Data Protection Regulations (GDPR) and ensure you complete training on data protection regularly.
  • To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives.
  • To take responsibility for your own development and professionalism, ensuring that you keep up to date with new developments and continuously expand and build on your knowledge.
  • Attend and participate in training and other meetings and staff events as required.
  • Be an effective member of your team, always presenting a positive impression of your department and of the business.
  • This role may require an individual to travel to various sites across our housing stock and it would be helpful if an individual in this role has a full driving licence and access to a car.
  • This job description is a guide to the nature of the work required. It is not comprehensive, and it is expected that other duties will be undertaken as this role develops and as may be reasonably expected.

About You

Education & Qualifications

  • Good standard of education.

Key Skills & Competencies

  • Good knowledge of Microsoft products.
  • Excellent knowledge of Excel.


  • Good communication skills with both verbal and written communication of a consistently high standard.
  • Able to communicate effectively with a range of people, adapting style and approach accordingly.
  • Ability to work effectively as part of a team.
  • Ability to work unsupervised, and prioritise workload to meet deadlines and agreed targets.
  • Ability to deal with sensitive information maintaining discretion and confidentiality.

Why Choose Us

  • Contributory pension scheme 4% to 10% matched contributions
  • Hybrid working
  • Free onsite car parking
  • Life assurance of 4x annual salary (Terms and Conditions apply)
  • 30 days annual leave in addition to bank holidays
  • Two volunteer days per year
  • Employee assistance programme (24/7 telephone advice, information portal & face to face counselling sessions)
  • Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses
  • Extensive annual Staff Wellbeing programme
  • Enhanced maternity, paternity, and shared parental leave provision
  • Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)
  • Annual flu vaccinations
  • Access to an extensive range of corporate discounts on shopping, travel & days out
  • Social events, including lunchtime walking, rounders, festive Fridays
  • Travel loan

Our Values

Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done.

Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorities.

We have taken an inclusive and collaborative approach to developing the following values, working together with colleagues, customers and the Board.

Equal Opportunities Statement

TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.

We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.

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